Kansas City Community Kitchen
Guest Survey - December 2010
Summary of Survey Highlights
To help us find better ways to be there for those we serve, we conducted a survey of guests of the Kansas City Community Kitchen during three days in December 2010. Not every guest was required to take it, and it was entirely voluntary.
We treated the survey as more than just data. Although almost everything was positive, we collected specific items of information that moved us to make some immediate changes in the kitchen.
Who are our guests?
- 78.4% Male; 21.6% Female
- 48.8% Caucasian; 40.9% African American; plus Latino, Asian, and Native American
- The oldest guest was 74 years old; Average age was 42; Median age was 43
- 21 children were guests of the kitchen during this survey
- 34% of guests are disabled, with only 40% of these receiving any kind of disability benefits
- 19.2% are veterans, with only 9.8% of these receiving any Veterans benefits
What is their Housing situation?
- 78.5% are either homeless or in transitional housing
- 33.7% are homeless and living in a shelter
- 11.7% are homeless and completely unsheltered, living on the streets
- 19% are in rental housing (many of these guests volunteered that even though they are in housing they need meals from the kitchen: “It’s good to have places like this.” “Some people really need it.” “There’s no food in my refrigerator.”)
- Of the guests who reported they lived in a household, 31% reported they had children in the household, with the Median number of children 2.
What is their employment situation?
- 86.3% are unemployed
- 8.5% are employed part time
- 3.9% are employed full time
- 1.3% are seasonally employed
- “Employment Assistance” was listed as the number one request for additional services.
To what extent is this new kitchen being successful at reaching a new group of people in need?
- 37.1% of the guests had never visited the kitchen before it was at 8th and Paseo
- 62.9% of the guests had also been served at the kitchen at 13th and Broadway
Satisfaction with quality of food being served at the Kansas City Community Kitchen?
- 93.1% are either “Very Satisfied” or “Satisfied” with the quality of food being served
- Only two people said they were “Very Unsatisfied”
Satisfaction with the service and the way they are treated at the Kansas City Community Kitchen?
- 94.9% are either “Very Satisfied” or “Satisfied”
- Only one person said they were “Very Unsatisfied”
How often do our guests eat at the Kitchen?
- 16% are Daily guests
- Average number of times in a month is 10 days eating at the kitchen
